Report 2023-115 Recommendation 10 Responses

Report 2023-115: Department of Health Care Services and Department of Managed Health Care: Children Enrolled in Medi-Cal Face Challenges in Accessing Behavioral Health Care (Release Date: November 2023)

Recommendation #10 To: Health Care Services, Department of

To help determine whether timely access to mental health services for children is improving, by November 2024, DHCS should report in each year's timely access survey results on the extent to which those results are comparable to previous years' results and, where data is comparable, discuss the extent to which timely access to care is improving or declining.

6-Month Agency Response

For non-specialty mental health, DHCS updated the 2024 EQRO scope of work to include the year-over-year trending methodology. DHCS is continually working with the EQRO to trend Timely Access Survey data starting with the 2023 and 2024 survey results. They will be published as part of the 2024 EQRO Technical Report, which will be published by April 30, 2025.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

For non-specialty mental health, DHCS updated the 2024 EQRO scope of work to include the year-over-year trending methodology. DHCS will work with the EQRO to trend Timely Access Survey data starting with the 2023 and 2024 survey results. The findings will be published as part of the 2024 EQRO Technical Report, which will be published by April 30, 2025.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2023-115

Agency responses received are posted verbatim.