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California State Auditor Logo COMMITMENT • INTEGRITY • LEADERSHIP

In-Home Supportive Services Program
It Is Not Providing Needed Services to All Californians Approved for the Program, Is Unprepared for Future Challenges, and Offers Low Pay to Caregivers

Report Number: 2020-109

Selected Abbreviations Used in This Report

CMIPS II Case Management Information and Payrolling System
IHSS In-Home Supportive Services program
Social Services California Department of Social Services