Report 2011-119 Recommendations and Responses in 2013-041

Report 2011-119: Physical Therapy Board of California: Although It Can Make Improvements, It Generally Processes Complaints and Monitors Conflict-of-Interest Requirements Appropriately

Department Number of Years Reported As Not Fully Implemented Total Recommendations to Department Not Implemented After One Year Not Implemented as of 2012-041 Response Not Implemented as of Most Recent Response
Physical Therapy Board 1 4 2 n/a 2

Recommendation To: Physical Therapy Board

The physical therapy board should explore the feasibility of establishing a state position to perform the duties of its current in-house consultant at a reduced cost.


As noted in our previous responses to this issue, the board continues to explore the feasibility of establishing a civil service position to perform the duties of the in-house consultant. Due to the lengthy state process required to establish new positions, we do not expect to complete this process until July 2015.

In March 2013, as previously noted, the board reduced expenditures under the in-house contract by 50% through streamlining processes, decreasing the need for the consultant services.

Recommendation To: Physical Therapy Board

Consumer Affairs should establish procedures for ensuring that board members attend board member orientation and that those individuals and other designated employees receive all required ethics training. In addition, Consumer Affairs should adhere to the record retention period of five years specified by law for the certificates documenting that designated employees received ethics training.


In September 2013, DCA executive management held a conference call with all executive officers and Board Chairs to remind them of the mandatory training requirements. The DCA Deputy Director reminds members of required training at all board meetings. In addition, the board and bureau relations database is currently being revamped and updated. Once these database enhancements are completed, monitoring of training courses completed and pending will be more easily accomplished. DCA will be able to run reports and follow up on training requirements on a regular basis, as well as adhere to record retention requirements for completed training.

Current Status of Recommendations

All Recommendations in 2013-041