Report I2020-0027 Recommendation 2 Responses

Report I2020-0027: Board of Registered Nursing: Executives Violated State Law When They Falsified Data to Deceive the State Auditor's Office (Release Date: June 2020)

Case Number I2020-0027

Recommendation #2 To: Registered Nursing, Board of

Within 30 days, BRN should reassess investigator caseloads and determine the maximum number of cases that investigators should be assigned based on clear criteria.

Agency Response From September 2020

BRN reported that it developed and implemented a policy that clearly outlines that investigators should be assigned no more than 30 cases (12 cases for retired annuitants). The policy clarifies that cases that begin as one case and then split into "companion cases" are counted as one case. Further, the policy provides four alternatives for reducing a caseload when an investigator reaches the maximum number of cases.

California State Auditor's Assessment of Status: Fully Implemented

Agency Response From August 2020

BRN explained the various reasons why it needs flexibility in assigning cases and why caseloads may fluctuate. It also noted that a maximum caseload of 20 cases per investigator was not an official BRN policy or requirement, although it may have been a goal. BRN stated that based on a number of factors, it determined that a caseload of between 20 and 30 cases per investigator is appropriate.

California State Auditor's Assessment of Status: Partially Implemented

All Recommendations in I2020-0027