Report 2022-115 Recommendation 13 Responses

Report 2022-115: Electricity and Natural Gas Rates: The California Public Utilities Commission and Cal Advocates Can Better Ensure That Rate Increases Are Necessary (Release Date: August 2023)

Recommendation #13 To: Public Advocates Office

To ensure that it consistently and appropriately executes its protests of general rate case applications and advice letters, Cal Advocates should develop written policies and procedures by February 2024 that provide staff with direction on the steps staff must take when documenting their analyses of incoming advice letters. Each analysis should include the rationale for protesting or not protesting a letter.

6-Month Agency Response

We will distill information from the extensive training material we regularly provide to staff to develop written policies and procedures by February 2024.

We have prepared written guidelines, "Advice Letter Protest Guidelines." This guide has been distributed and is accessible online to all Public Advocates Office staff.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

We will distill information from the extensive training material we regularly provide to staff to develop written policies and procedures by February 2024.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2022-115

Agency responses received are posted verbatim.