Report 2021-120 Recommendation 9 Responses
Report 2021-120: In-Home Respite Services: The Department of Developmental Services Has Not Adequately Reduced Barriers to Some Families' Use of In-Home Respite Services (Release Date: August 2022)
Recommendation #9 To: Developmental Services, Department of
DDS should develop standard outreach materials by February 2023 that present key information about each respite service delivery option, including a description of each option and its benefits and drawbacks. It should provide these outreach materials in multiple languages on its website and to all regional centers to include on their websites and disseminate to all of the families that use centers' services so that they have the knowledge and opportunity to select the option that best fits their needs.
Annual Follow-Up Agency Response From August 2024
Outreach materials can be found here: https://www.dds.ca.gov/general/eligibility/support-services/
- Completion Date: October 2023
California State Auditor's Assessment of Annual Follow-Up Status: Partially Implemented
DDS published outreach materials that present key information about each respite service delivery option, but these materials were only published in English. As we discuss in the report, language was one of the key barriers to families' receiving respite service, which is part of why we recommended that outreach materials be published in multiple languages.
- Auditee did not address all aspects of the recommendation
1-Year Agency Response
DDS has developed the outreach materials and intends on publishing them on our website by September 30, 2023.
- Estimated Completion Date: September 30, 2023
- Response Date: August 2023
California State Auditor's Assessment of 1-Year Status: Pending
6-Month Agency Response
DDS is continuing to develop outreach material and intends on coordinating with individuals and their families to gain feedback. We anticipate finalizing and completing the materials by August 2023.
- Estimated Completion Date: August 31, 2023
- Response Date: February 2023
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
DDS has begun drafting/updating outreach materials regarding respite options and anticipates completion by February 2023.
- Estimated Completion Date: February 28, 2023
- Response Date: October 2022
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2021-120
Agency responses received are posted verbatim.