Report 2021-107 Recommendation 8 Responses
Report 2021-107: Department of Developmental Services: It Has Not Ensured That Regional Centers Have the Necessary Resources to Effectively Serve Californians With Intellectual and Developmental Disabilities (Release Date: June 2022)
Recommendation #8 To: Developmental Services, Department of
To ensure that consumers have convenient access to services, DDS should establish standards for measuring consumers' access to services by January 2023.
Annual Follow-Up Agency Response From June 2024
DDS continues its work implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers. These measures include reporting of data from the point a service is agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups and in 2024, began incentivizing regional centers and service providers on timeliness of access to services for individuals ages 0-3 in the Early Start program. While this work will continue, lack of data sources may impede DDS' ability to expand these measures to consumers of all ages. Development and implementation of the consumer electronic records management system (CERMS) will provide the necessary data to measure consumers' timely access to services.
- Estimated Completion Date: TBD
California State Auditor's Assessment of Annual Follow-Up Status: Pending
1-Year Agency Response
DDS continues its work implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers. These measures include reporting of data from the point a service as agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used beginning in FY 2023-24 to determine consumers' timely access to services.
- Estimated Completion Date: TBD
- Response Date: June 2023
California State Auditor's Assessment of 1-Year Status: Pending
6-Month Agency Response
DDS began implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers in FY 2022-23. These measures include reporting of data from the point a service is agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used beginning in FY 2023-24 to determine consumers' timely access to services.
- Estimated Completion Date: TBD
- Response Date: December 2022
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
DDS is implementing Regional Center Performance Measures for regional centers and Quality Incentive Program measures for service providers beginning in FY 2022-23. These measures will include reporting of data from the point a service is agreed upon in the Individual Program Plan (IPP) to the start of the service. DDS is working with stakeholder workgroups on the development of data elements and reporting mechanisms that will be used in subsequent years to determine consumers' timely access to services.
- Estimated Completion Date: TBD
- Response Date: August 2022
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2021-107
Agency responses received are posted verbatim.