Report 2021-107 Recommendation 7 Responses

Report 2021-107: Department of Developmental Services: It Has Not Ensured That Regional Centers Have the Necessary Resources to Effectively Serve Californians With Intellectual and Developmental Disabilities (Release Date: June 2022)

Recommendation #7 To: Developmental Services, Department of

By January 2023, evaluate its processes for monitoring regional centers' performance of quality and biennial reviews to ensure that its processes are sufficient for identifying regional centers' noncompliance.

Annual Follow-Up Agency Response From June 2024

DDS has evaluated the process for monitoring regional center performance of quality assurance reviews for specialized facilities - ARFPSHN, EBSH, and CCH. This data is reviewed on a regular and ongoing basis to ensure compliance.

California State Auditor's Assessment of Annual Follow-Up Status: Pending

The documentation that Developmental Services provided did not demonstrate that it has sufficient processes for monitoring regional centers' performance of quality and biennial reviews to identify regional centers' noncompliance. Until it provides such documentation, we will continue to report this recommendation as not fully implemented.


1-Year Agency Response

DDS has evaluated the process for monitoring regional center performance of quality assurance reviews for specialized facilities - ARFPSHN, EBSH, and CCH.

DDS has developed an additional component to the biennial HCBS Monitoring Review, effective July 1, 2023, that will include monitoring regional centers' compliance with vendor file reviews. DDS will hold a training for regional centers on June 28, 2023, regarding Title 17 requirements.

California State Auditor's Assessment of 1-Year Status: Pending


6-Month Agency Response

DDS has evaluated the process for monitoring regional center performance of quality assurance reviews for specialized facilities - ARFPSHN, EBSH, and CCH.

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

DDS is reviewing its current practices related to oversight of regional center quality assurance monitoring and biennial review of vendor files to determine sufficiency of current practices and areas of improvement.

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2021-107

Agency responses received are posted verbatim.