Report 2018-122 Recommendation 8 Responses

Report 2018-122: Department of Health Care Services: It Has Not Ensured That Medi-Cal Beneficiaries in Some Rural Counties Have Reasonable Access to Care (Release Date: August 2019)

Recommendation #8 To: Health Care Services, Department of

To ensure that it promptly and sufficiently notifies counties and other stakeholders about health plans' quality of care deficiencies, DHCS should immediately include information about its recently published medical audit reports and other monitoring efforts in its communication with counties and other stakeholders on its mailing list.

60-Day Agency Response

DHCS included updates to audit report postings through the main DHCS stakeholder list. These updates are issued bimonthly. The subscribers are comprised of county associations and representatives, as well as health plans, state departments, providers, members of the media, health advocacy organizations, and other. In addition, DHCS has updated its internal processes to post the results of medical audits to its website within one month after the audit report is issued to the MCPs.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2018-122

Agency responses received are posted verbatim.