Report 2016-121 Recommendation 20 Responses

Report 2016-121: Department of Motor Vehicles: Administrative and Statutory Changes Will Improve Its Ability to Detect and Deter Misuse of Disabled Person Parking Placards (Release Date: April 2017)

Recommendation #20 To: Motor Vehicles, Department of

To track its effectiveness at canceling seized placards, DMV should continue its new practice of keeping a record of the date staff take action to cancel a placard and assess whether DMV is meeting its goal of canceling seized placards within 24 hours of receipt.

60-Day Agency Response

DMV concurs with this recommendation. DMV will continue its current practice.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

As we noted on pages 44 and 45 of the audit report, DMV established a process to track the date placards were cancelled in a spreadsheet separate from DMV's registration database. This recommendation is fully implemented.

All Recommendations in 2016-121

Agency responses received are posted verbatim.