Report 2016-109 Recommendation 11 Responses

Report 2016-109: Uniform Complaint Procedures: The California Department of Education's Inadequate Oversight Has Led to a Lack of Uniformity and Compliance in the Processing of Complaints and Appeals (Release Date: January 2017)

Recommendation #11 To: Education, Department of

To ensure that it complies with UCP regulations and makes complainants aware of the outcome of investigations, beginning February 2017 Nutrition Services should provide them with investigation reports, even when the complainants request anonymity from the LEAs involved.

60-Day Agency Response

Commencing March 2017, if contact information is known, copies of closing letters along with the investigation reports are sent to the complainants.

• Completion Date: March 2017
• Response Date: April 2017

California State Auditor's Assessment of 60-Day Status: Fully Implemented

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All Recommendations in 2016-109

Agency responses received are posted verbatim.