Report 2016-046 Recommendation 13 Responses
Report 2016-046: Board of Registered Nursing: Significant Delays and Inadequate Oversight of the Complaint Resolution Process Have Allowed Some Nurses Who May Pose a Risk to Patient Safety to Continue Practicing (Release Date: December 2016)
Recommendation #13 To: Registered Nursing, Board of
To ensure that it is able to accurately monitor the performance of its complaint resolution process and that it has accurate data to address its staffing needs, once it has implemented cost-effective input controls for BreEZe and accumulated six months of data, BRN should analyze these data to determine whether its staffing is sufficient to meet its workload.
Annual Follow-Up Agency Response From November 2019
To ensure that the BRN accurately monitors the performance of its complaint resolution process and has accurate data to address its staffing needs, the BRN analyzed six months of accumulated data after implementing the cost-effective input controls for BreEZe (Recommendation 12) to determine whether its staffing is sufficient to meet its workload.
- Completion Date: September 2019
California State Auditor's Assessment of Annual Follow-Up Status: Fully Implemented
Annual Follow-Up Agency Response From October 2018
Data reports were released to managers for review in March 2017. The six-month data accumulation mark ended in September 2017. Reports have been reviewed for the six-month period. BRN continues to monitor these reports monthly. Data for FY 16-17 has been collected and is being analyzed to determine staffing needs.
- Estimated Completion Date: Unknown
California State Auditor's Assessment of Annual Follow-Up Status: Pending
1-Year Agency Response
Data reports were released to managers for review in March 2017. The 6-month data accumulation mark ended in September 2017. Reports have been reviewed for the six month period. BRN continues to monitor these reports monthly. Data for FY 16-17 has been collected and analyzed to determine staffing needs to complete its workload within the time frame goals. The BRN will seek staff resources through the Budget Change Proposal (BCP) process to address additional staffing needs until time frame goals are met.
- Estimated Completion Date: Unknown
- Response Date: June 2018
California State Auditor's Assessment of 1-Year Status: Pending
6-Month Agency Response
Data reports were released to managers for review in March 2017. The 6-month data accumulation mark will be in September 2017. Reports have been reviewed for the previous six months. BRN will continue to monitor these reports monthly until we have the upcoming six months' worth of data. Analysis of the data will be used to determine whether additional staffing is necessary to meet its workload.
- Estimated Completion Date: October 2017
- Response Date: June 2017
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
If input controls are approved by the Enforcement User Group and implemented in BreEZe, the BRN will accumulate and analyze six months of data to determine if staffing needs are sufficient to meet its current workload.
- Estimated Completion Date: Unknown
- Response Date: February 2017
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2016-046
Agency responses received are posted verbatim.