Report 2015-605 Recommendation 6 Responses

Report 2015-605: High Risk - Covered California: It Must Ensure Its Financial Sustainability Moving Forward, and Its Use of Sole-Source Contracts Needs Improvement (Release Date: February 2016)

Recommendation #6 To: Covered California

Covered California needs to develop a process by June 2016 to ensure that it accurately enters information regarding its contracts into its contract database.

60-Day Agency Response

Covered California agrees it should implement a quality assurance (QA) process to ensure the contract database is accurate. The contract database is primarily an internal tool used by the Contracts Unit to track contracts in the review process and for reporting purposes. Covered California has developed a QA process to correct inaccurate information and ensure accurate information is entered into the database moving forward. Supporting documents will be submitted via the California State Auditor's secure email system.

• Completion Date: January 2016
• Response Date: April 2016

California State Auditor's Assessment of 60-Day Status: Fully Implemented

As part of its 60-day response, Covered California provided us with a document titled "Contract Manager Desk Procedures -- Quality Assurance" that describes the process it will take to ensure information is accurately entered into the contracts database. If followed, this process will fully implement our recommendation.

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All Recommendations in 2015-605

Agency responses received are posted verbatim.