Report 2015-121 Recommendation 7 Responses

Report 2015-121: California Department of Veterans Affairs: The State Paid Nearly $28 Million for a Flawed System That Fails to Meet the Needs of Its Veterans Homes (Release Date: June 2016)

Recommendation #7 To: Veterans Affairs, Department of

To ensure that it only accepts deliverables and pays for deliverables that are complete and that meet the contract requirements, by September 2016 CalVet should establish processes to verify and maintain documentation of receipt of all contract deliverables before approving payment.

6-Month Agency Response

The process to verify and maintain documentation of all contract deliverables before approving payment is included in the CalVet Contract Management Handbook. The mandatory training for CalVet procurement and contracting staff was held on August 23 - August 25, 2016 and covered the responsibility of a contract manager.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

CalVet has confirmed that the process to verify and maintain documentation of all contract deliverables before approving payment is included in the CalVet Contract Management Handbook. The mandatory training for Procurement and Contracts scheduled for August 23 - August 25, 2016 will cover the responsibility of a contract manager

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2015-121

Agency responses received are posted verbatim.