Report 2015-121 Recommendation 10 Responses

Report 2015-121: California Department of Veterans Affairs: The State Paid Nearly $28 Million for a Flawed System That Fails to Meet the Needs of Its Veterans Homes (Release Date: June 2016)

Recommendation #10 To: Veterans Affairs, Department of

To ensure that it maximizes its opportunity to successfully implement future IT projects, including its plan to replace its current system, CalVet should, by September 2016, establish a formal process to verify that its staff conducts lessons-learned sessions for all key phases of the next project.

60-Day Agency Response

CalVet has established a formal process, through CalVet IT Policy #ISD-16-001, to verify that its staff conducts lessons learned sessions for all key phases of future IT projects. The policy has been disseminated to all staff.

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2015-121

Agency responses received are posted verbatim.