Report 2015-120 Recommendation 10 Responses

Report 2015-120: California Department of Transportation: Its Maintenance Division's Allocations and Spending for Field Maintenance Do Not Match Key Indicators of Need (Release Date: March 2016)

Recommendation #10 To: Transportation, Department of

To ensure that field maintenance work orders are completed in a timely manner, the maintenance division should require supervisors to initiate work orders in the integrated maintenance management system at the time that they identify field maintenance work that needs to be performed and record the date that work was started and the date the work was completed. Superintendents should periodically review work orders to ensure that identified work is completed in a timely manner.

6-Month Agency Response

This recommendation has been fully implemented. The MPD issued on June 24, 2016, requires field supervisors to initiate an Integrated Maintenance Management System (IMMS) work order at the time field maintenance work is identified. The MPD also requires superintendents to perform a weekly review of IMMS service requests and work orders assigned to their supervisors. For a copy of the MPD, please see Attachment 2.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

Caltrans is in the process of developing a Maintenance Policy Directive (Directive) that will require field supervisors to initiate an Integrated Maintenance Management System (IMMS) work order at the time that field maintenance work is identified. The Directive will require that superintendents perform periodic reviews of work orders and document their review in the "work order comments" tab.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2015-120

Agency responses received are posted verbatim.