Report 2014-131 Recommendation 19 Responses

Report 2014-131: California State Government Websites: Departments Must Improve Website Accessibility So That Persons With Disabilities Have Comparable Access to State Services Online (Release Date: June 2015)

Recommendation #19 To: Community Colleges Chancellor's Office

To ensure that individuals have a wider variety of contact information available to them for reporting problems with website accessibility, by July 31, 2015, Community Colleges should update its accessibility page to include all methods of communication that state requirements mandate for other departments.

60-Day Agency Response

The contact information includes an e-mail address specific for accessibility reporting and a phone, TTY, and physical campus address. The Accessibility page may be viewed at:

- OpenCCC application Accessibility URL (public-facing): https://www.openccc.net/uPortal/f/u11l1s4/p/CCCWebAccessibility.u11l1n100/max/render.uP

- CCCApply application URL (requires application login): https://www.opencccapply.net/uPortal/render.userLayoutRootNode.uP?uP_fname=CCCAccessibility)

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2014-131

Agency responses received are posted verbatim.