Report 2014-116 Recommendation 20 Responses

Report 2014-116: California Department of Consumer Affairs' BreEZe System: Inadequate Planning and Oversight Led to Implementation at Far Fewer Regulatory Entities at a Significantly Higher Cost (Release Date: February 2015)

Recommendation #20 To: Consumer Affairs, Department of

If Consumer Affairs determines that a new IT system is warranted in the future, it should develop a process to ensure the success of that project that includes, at a minimum, development of and adherence to all project management plans.

60-Day Agency Response

The Department has developed a process to ensure that its IT projects meet all project management documentation requirements during their planning phase. (Attachment 2)

California State Auditor's Assessment of 60-Day Status: Fully Implemented

All Recommendations in 2014-116

Agency responses received are posted verbatim.