Report 2013-126 Recommendation 12 Responses

Report 2013-126: Antelope Valley Water Rates: Various Factors Contribute to Differences Among Water Utilities (Release Date: July 2014)

Recommendation #12 To: Palmdale Water District

To assist low-income water customers, Palmdale Water District should work with its governing body to consider the feasibility of using revenues from sources other than water rates to implement rate assistance programs for low-income water customers.

6-Month Agency Response

Final rules and guidelines are in place. Applications are being excepted. Funding for the year 2015 is in place. Monthly Credits are being placed on accounts of approved participants.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

The Board approved the rate assistance program at their August 13, 2014 meeting. Staff is finalizing the rules and application process and will begin promoting the program and accepting applications in October 2014.

California State Auditor's Assessment of 60-Day Status: Partially Implemented

All Recommendations in 2013-126

Agency responses received are posted verbatim.