Report 2013-045 Recommendation 5 Responses
Report 2013-045: Bureau for Private Postsecondary Education: It Has Consistently Failed to Meet Its Responsibility to Protect the Public's Interests (Release Date: March 2014)
Recommendation #5 To: Private Postsecondary Education, Bureau for
To ensure that it does not create unnecessary delays for institutions that desire to operate within the State, the bureau should track the time its staff take to perform each step of the licensing process.
1-Year Agency Response
The application tracking spreadsheet (Attachment #2) has been updated to indicate the time it takes to process each step of the application.
- Completion Date: September 2014
- Response Date: March 2015
California State Auditor's Assessment of 1-Year Status: Fully Implemented
6-Month Agency Response
Tracking the time it takes to process applications will be included in the process improvement/workload analysis being conducted by CPS. This is the responsibility of the Bureau Chief and the Licensing Chief.
- Estimated Completion Date: March 2015
- Response Date: September 2014
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
Tracking the time it takes to process applications will be included in the process improvement/workload analysis being conducted by CPS. This is the responsibility of the Bureau Chief and the Licensing Chief.
- Estimated Completion Date: October 2014
- Response Date: May 2014
California State Auditor's Assessment of 60-Day Status: Pending
All Recommendations in 2013-045
Agency responses received are posted verbatim.