Report 2010-118 Recommendation 7 Responses

Report 2010-118: California Prison Industry Authority: It Can More Effectively Meet Its Goals of Maximizing Inmate Employment, Reducing Recidivism, and Remaining Self-Sufficient (Release Date: May 2011)

Recommendation #7 To: Prison Industry Authority

To allow it to measure progress in meeting the goals in its strategic plan, CALPIA should ensure that all of its performance indicators are clear, measurable, and consistently tracked. It should also continue its efforts to measure properly its performance and to track each performance indicator.

1-Year Agency Response

According to CALPIA, it formed a strategic business council of five CALPIA managers, who are each responsible for one of the five strategic plan goals. The strategic business council is to assess progress on the goals each month. Further, at least monthly, these five managers also meet with their staff to assess whether its strategic business plan’s underlying objectives and action steps are relevant to accomplishing the plan’s goals and that measures used to track progress are properly utilized. In addition, CALPIA indicates that its performance measurement matrix has been improved to capture results with performance indicators in a dashboard-style chart that uses color codes and is updated and reviewed monthly by management. Instructions have been developed to provide clear and standardized instructions for managers and staff when reporting and utilizing the improved performance measurement dashboard matrix. (See 2013-406, p. 221)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2010-118

Agency responses received after June 2013 are posted verbatim.