Report 2010-106 Recommendation 25 Responses

Report 2010-106: Dymally-Alatorre Bilingual Services Act: State Agencies Do Not Fully Comply With the Act, and Local Governments Could Do More to Address Their Clients' Needs (Release Date: November 2010)

Recommendation #25 To: Toxic Substances Control, Department of

State agencies should leverage General Services' and the Personnel Board's contracts for interpretation and translation services to potentially reduce the costs of providing bilingual services.

1-Year Agency Response

Toxic Substances Control reported that it conducted a formal analysis of General Services' and the Personnel Board's contracts to potentially reduce its costs of providing bilingual services. Based on this analysis, it has decided to obtain a new contract for bilingual services through the CMAS process. (See 2012-406 p.70)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2010-106

Agency responses received after June 2013 are posted verbatim.