Report 2010-106 Recommendation 20 Responses

Report 2010-106: Dymally-Alatorre Bilingual Services Act: State Agencies Do Not Fully Comply With the Act, and Local Governments Could Do More to Address Their Clients' Needs (Release Date: November 2010)

Recommendation #20 To: Food and Agriculture, Department of

State agencies should leverage General Services' and the Personnel Board's contracts for interpretation and translation services to potentially reduce the costs of providing bilingual services.

1-Year Agency Response

Food and Agriculture reported that it has explored General Services' CMAS and the Personnel Board's language service providers for cost effective translation, American Sign Language interpretation, and bilingual staff certification services. (See 2012-406 p.70)

• Response Date: November 2011

California State Auditor's Assessment of 1-Year Status: Fully Implemented

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All Recommendations in 2010-106

Agency responses received after June 2013 are posted verbatim.