Report 2010-106 Recommendation 17 Responses

Report 2010-106: Dymally-Alatorre Bilingual Services Act: State Agencies Do Not Fully Comply With the Act, and Local Governments Could Do More to Address Their Clients' Needs (Release Date: November 2010)

Recommendation #17 To: Emergency Management Agency

State agencies should leverage General Services' and the Personnel Board's contracts for interpretation and translation services to potentially reduce the costs of providing bilingual services.

1-Year Agency Response

Emergency Management reported that when it determines a need for translation and interpreter services which cannot be provided by one of its certified bilingual employees, it will utilize General Services' list of California Multiple Award Schedules (CMAS) vendors and consult with the Personnel Board. (See 2012-406 p.69)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2010-106

Agency responses received after June 2013 are posted verbatim.