Report 2009-109 Recommendation 32 Responses

Report 2009-109: Sacramento and Marin Superior Courts: Both Courts Need to Ensure That Family Court Appointees Have Necessary Qualifications, Improve Administrative Policies and Procedures, and Comply With Laws and Rules (Release Date: January 2011)

Recommendation #32 To: Superior Court of California, County of Sacramento

To ensure that all complaints regarding FCS staff are tracked properly and reviewed promptly, the Sacramento FCS and family court should keep a complete log of all verbal and written complaints they receive regarding FCS staff.

1-Year Agency Response

The Sacramento FCS and family court developed a log to track all verbal and written FCS staff complaints it receives. (See 2013-406, p. 159)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2009-109

Agency responses received after June 2013 are posted verbatim.