Report 2009-103 Recommendation 24 Responses

Report 2009-103: Departments of Health Care Services and Public Health: Their Actions Reveal Flaws in the State's Oversight of the California Constitution's Implied Civil Service Mandate and in the Departments' Contracting for Information Technology Services (Release Date: September 2009)

Recommendation #24 To: Health Care Services, Department of

To verify that its consultants comply with the knowledge-transfer provisions of its IT contracts, and to promote the development of its own IT staff, Health Care Services should require its contract managers to document the completion of knowledge-transfer activities specified in its IT contracts.

1-Year Agency Response

Health Care Services stated that it would remind all managers and supervisors who are responsible for managing IT contracts to document the completion of knowledge-transfer activities. Health Care Services did not indicate that any revision of policy or procedure would be necessary. (2011-406, p 91)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2009-103

Agency responses received after June 2013 are posted verbatim.