Report 2006-110 Recommendation 5 Responses

Report 2006-110: Department of Health Services: It Needs to Improve Its Application and Referral Processes When Enrolling Medi-Cal Providers (Release Date: April 2007)

Recommendation #5 To: Health Services, Department of

To ensure that the branch does not unnecessarily increase its workload or prolong the enrollment process for eligible applicants, it should increase its efforts to notify applicants that they must use the current and appropriate application forms to avoid being denied enrollment into Medi-Cal.

6-Month Agency Response

Chapter 693, Statutes of 2007, effective January 1, 2008, was signed by the governor on October 14, 2007, and extends the former 35-day time period applicants had to remedy deficiencies in their applications to 60 days. Additionally, the branch has updated the Medi-Cal Web site to provide notification to applicants that they must use the current and appropriate forms to avoid being denied enrollment into the Medi-Cal program and has updated the Top Reasons Provider Enrollment Applications are Denied to include this information. (See 2008-406 p. 207)

California State Auditor's Assessment of 6-Month Status: Fully Implemented

All Recommendations in 2006-110

Agency responses received after June 2013 are posted verbatim.